Official notices, made usable
New Avenues Notice Desk is an AI-assisted case desk for confusing official notices, denials, deadlines, and institutional paperwork. It turns the document into a plan, checklist, response packet, and follow-up workflow.
The promise
Notice Desk avoids the generic upload-anything trap. The customer sees a simple path for confusing paperwork; the system routes the case into a narrow lane with its own rules, templates, review limits, and quality checks.
Identify what the notice is asking for, what matters now, and which dates or consequences need attention.
Turn vague instructions into missing documents, evidence needs, source references, and owner-ready next steps.
Prepare a reviewable draft structure, issue map, attachments list, and plain-language handoff notes.
Track deadlines, review flags, customer decisions, delivery status, and outcome notes for the next cycle.
Starter offers
The ladder stays intentionally light while Notice Desk proves demand: scan first, then buy only the level of packet support the notice actually needs.
Free
Identify the notice type, visible deadline, sender, consequence language, and likely specialist lane.
$29
Get a plain-language issue map, evidence checklist, missing items, and next-step handoff.
$99
Get a response packet draft with issue sections, attachment list, source notes, and review flags.
$199
Get the packet draft plus priority review, stronger QA notes, and follow-up tracking.
Specialist lanes
MarkReply proves the model on trademark Office Actions first. Later lanes stay gated until their safety, review, and referral models are ready.
Lane 1
USPTO trademark Office Action issue maps, deadline clarity, evidence checklists, and response packet drafts.
Open MarkReplyNext beta
Small-business agency letters, compliance requests, licensing follow-ups, and government paperwork triage.
Later gated
IRS notice organization and professional handoff support, without tax representation or tax advice.
Later gated
Healthcare denial explainers and appeal packet prep after the trust, review, and safety layer is stronger.
Separate lane
Federal subcontracting report preparation remains its own SAM.gov package workflow under New Avenues.
Open GoalFlowPreflight
Notice Desk should start with routing facts, not a blind file dump. The preflight keeps sensitive material out until the right lane and boundary are clear.
A notice with a deadline, requested action, missing evidence, denial reason, or official response path.
Anything involving court filings, tax advice, medical judgment, legal argument, restricted data, or active representation.
Notice type, sender, deadline, what outcome you want, and whether you already have supporting documents.
Operating model
The useful unit is a case with documents, issues, deadlines, evidence requirements, packets, QA results, payment state, outcomes, and referral flags.
01
Capture the notice, sender, deadline hints, customer goal, and safe-processing boundary.
02
Extract issue types, dates, instructions, missing evidence, references, and response requirements.
03
Classify the case into a specialist lane or hold it for manual review when it is out of scope.
04
Generate the issue map, checklist, draft packet, source trail, and customer decision points.
05
Check completeness, contradictions, risky claims, missing evidence, deadline handling, and lane boundaries.
06
Record outcome, reminders, delivery state, unresolved items, and examples for future evals.
Safety boundary
Document preparation and workflow support, not legal, tax, medical, accounting, or financial advice.
Customers review, edit, approve, and submit through the official channel unless a separate professional service is agreed.
Sensitive, restricted, or unknown-risk material must use the approved lane for that product before processing.
IRS and healthcare lanes stay limited or waitlisted until their review model, disclaimers, and referral path are stronger.
First proof lane
MarkReply is the live specialist lane for turning a USPTO notice into issue clarity, evidence needs, and a self-review response packet.
